Shipping policy

🚨ALERT: USPS IS EXPERIENCING UNPRECEDENTED PACKAGE INCREASES AND LIMITED EMPLOYEE AVAILABILITY. WE APPRECIATE YOUR PATIENCE AND REMAIN COMMITTED TO DELIVERING TO YOU. Via USPS🚨

All orders are shipped Priority Mail and Ground via USPS, and UPS. If your order has a delivery issue, please follow up with the specific carrier’s supervisor. 

********PREORDER ITEMS HAVE DETAILS IN EACH DESCRIPTION. THESE VARY PER ITEM AND DO NOT HAVE THE SAME SHIPPING POLICY LISTED HERE. PLEASE READ THE FULL DESCRIPTION ON THE SITE PER ITEM. DISCOUNTED ITEMS MAY BE SHIPPED GROUND OR PRIORITY.********WHEN ORDERING VIA FACEBOOK/INSTAGRAM, YOU MAY NOT RECEIVE A SHIPPING CONFIRMATION. WE HAVE NO CONTROL OVER HOW THEY NOTIFY YOU. WE RECOMMEND SHOPPING STRAIGHT FROM OUR SITE.*******

We pride ourselves on fast shipping! When your order is ready to be shipped, you will receive a shipment confirmation email. The majority of our orders are shipped within 3-5 business days, after the order has been placed. Sometimes sooner! *Preorders do not apply* The email will contain your tracking number. You can track your package via USPS. Please allow 24-48 hours after you receive the tracking number for an update. If the tracking has not updated, please do not call the Post Office. They will not have any additional information to provide you with. Sometimes tracking does not update right away or it has not been scanned by the Postal service. Please allow up to 5 business days (USA) for your order to arrive, after receiving the tracking number.

At times, you may receive a tracking number after normal business hours or during the weekend. This means your order has been processed and will be shipped the next business day.

If you have not received an email with your tracking info after 5 business days, please check your junk/spam folder, before contacting us. (Items with a date posted, do not apply.) Shipping emails are sent to the email address you entered at checkout, when placing your order. Please be sure to enter the correct shipping address, on both the site and payment site. Also, please be sure your mailing address is complete and correct. (Including apt and house numbers), as we may not be able to change your address once the order is completed. Please verify your shipping and email address at checkout.

All orders are processed and shipped on business days only. Monday through Friday, excluding major holidays. Orders placed on Saturday, Sunday, after normal business hours or holidays will be processed within 1-3 days, on the next business day. Most orders are processed within 24-48 hours after receipt. Longer delays may apply, depending on volume and time of year. Thank you for your patience.